Privacy Policy

General Privacy Policy Information

Dykstra | Hamel (“we,” “us,” or “our”) is committed to protecting your privacy and safeguarding your personal information. This Privacy Policy outlines how we collect, use, and protect the information you provide when visiting our website, https://www.dykstrahamel.com.

What we collect: name, email, phone/mobile number, mailing address, service address, information submitted in forms, call recordings and transcripts, and website usage data (cookies, analytics, ad platform identifiers).

Why we collect it: respond to inquiries, provide and schedule services, billing, customer support, service and marketing communications, site analytics and advertising measurement, fraud prevention, and legal compliance.

Who we share it with: service providers (hosting, analytics, advertising, call tracking, CRM, messaging), and where required by law. We do not sell personal information.

Retention: kept only as long as needed for the purposes above or as required by law.

Your rights: request access, correction, or deletion of your information, and opt out of marketing, by contacting admin@dykstrahamel.com.

Contact: Dykstra | Hamel, PO Box 43, Ten Sleep, WY 82442, admin@dykstrahamel.com, (888) 495-2191.

Text Messaging / SMS and Mobile Information

When you provide your mobile phone number to Dykstra | Hamel, we may use it to contact you by call or text message about your inquiry, account, services, or — with your separate consent — marketing offers. Consent to receive text messages is obtained directly from you through a web form with a clearly labeled consent checkbox, verbally during a phone call, or when you text us first.

No mobile information will be sold or shared with third parties or affiliates for marketing or promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the Text Message services.

We share mobile numbers only with service providers that operate our messaging and telephony infrastructure (for example our SMS aggregator, call tracking provider, and CRM), strictly so they can deliver the service on our behalf and under contractual restrictions against using the data for their own purposes.

You may opt out of text messages at any time by replying STOP. See our Terms & Conditions for full program details, message frequency, and carrier charges.